Problem
Missed calls become missed revenue; manual logging breaks accountability.
upeoTelephony
ERPNext + FreePBX for advanced call management and follow-ups.
CommsIntegrates: FreePBXIntegrates: WhatsApp APIIntegrates: Email/SMS
Our solution
Auto-log inbound/outbound calls, assign missed calls, and trigger WhatsApp/SMS alerts tied to CRM/tickets.
Overview
upeoTelephony connects ERPNext with FreePBX for integrated call logging and alerts.
How it works
1
Log
Every call is captured with time, agent, and client context.
2
Assign
Missed calls route to owners with SLA clocks.
3
Analyze
Call volumes, response times, and conversion outcomes.
Key capabilities
- Inbound & outbound call logging
- Missed-call assignment
- Automated WhatsApp/SMS alerts
- Call analytics
- Multi-department scaling
Client benefits
- No lost opportunities from missed calls
- Fast follow-ups build trust
- Manager visibility on handling
- Higher team productivity
Ready to see upeoTelephony in your context?
Bring your processes—we’ll map a plan, prototype key flows, and give you a realistic timeline.